Privacy Notice

This is our privacy notice for Clients and Enquirers
Updated: May 2018

1. Privacy notice – Clients and Enquiries

1.1 Who are we?
Birds Eye Marketing t/a UK Datahouse are a marketing services organisation. We provide data to third parties for their marketing campaigns, and also design and marketing services.

Our GDPR and data protection representatives can be contacted directly here:
• compliance@ukdatahouse.com
• 0845 303 8358

The personal data we would like to collect from you is:

Your name.
Your professional contact information such as the address / telephone / email of the organisation that you own or employees you.
Your Job Title

The personal data we collect will be used for the following purposes:
• Contacting you with regards to your enquiry and any orders you place.
• Future contact to check if you have any other requirements for our services.

Our legal basis for processing for the personal data:
• Legitimate Interest

Any legitimate interests pursued by us, or third parties we use, are as follows:
Birds Eye Marketing t/a UKDatahouse have a Legitimate Interest to contact businesses that enquire with us about our services, our existing and former clients, and to re-contact previous enquiries in the future to see if they have any new requirements for our services.

We have completed a LIA (Legitimate Interest Assessment) that can be made available upon request to compliance@ukdatahouse.com

There are no special categories of personal data that would be collected or processed.

1.2 Opting Out
You may opt-out of receiving communications at any time by contacting your assigned sales contact and asking to opt out of any further contact, or by contacting compliance@ukdatahouse.com

1.3 Disclosure
Birds Eye Marketing t/a UKDatahouse may pass on your personal data to third parties where required for auditing and where we have a legal obligation to do so.

1.4 Retention period
Birds Eye Marketing t/a UKDatahouse will process personal data for up to 2 years from our last contact with you and will store the personal data for 5 years. We feel this is a reasonable length of time within which you may be interested in our services and for us to contact you.

Your rights as a data subject
At any point while we are in possession of or processing your personal data, you, the data subject, have the following rights:
• Right of access – you have the right to request a copy of the information that we hold about you.
• Right of rectification – you have a right to correct data that we hold about you that is inaccurate or incomplete.
• Right to be forgotten – in certain circumstances you can ask for the data we hold about you to be erased from our records.
• Right to restriction of processing – where certain conditions apply to have a right to restrict the processing.
• Right of portability – you have the right to have the data we hold about you transferred to another organisation.
• Right to object – you have the right to object to certain types of processing such as direct marketing.
• Right to object to automated processing, including profiling – you also have the right to be subject to the legal effects of automated processing or profiling.
• Right to judicial review: in the event that Birds Eye Marketing t/a UKDatahouse refuses your request under rights of access, we will provide you with a reason as to why. You have the right to complain as outlined in clause 3.6 below.
All of the above requests will be forwarded on should there be a third party involved (as stated in 3.4 above) in the processing of your personal data.

1.5 Complaints
In the event that you wish to make a complaint about how your personal data is being processed by Birds Eye Marketing t/a UK Datahouse (or third parties as described in 3.4 above), or how your complaint has been handled, you have the right to lodge a complaint directly with the supervisory authority and Birds Eye Marketing t/a UK Datahouse’s data protection representatives GDPR Owner.

The details for each of these contacts are:

Supervisory authority contact details:

Contact Name: Information Commissioner’s Office
Address line 1: Wycliffe House
Address line 2: Water Lane
Address line 3: Wilmslow
Address line 4: Cheshire
Address line 5: SK9 5AF
Telephone: 01625 545745

UK Datahouse contact details:

Contact Name: Compliance Department
Address line 1: UK Datahouse
Address line 2: International House
Address line 3: 142 Cromwell Road
Address line 4: London
Address line 5: SW7 4EF
Email: compliance@ukdatahouse.com
Telephone: 0845 303 8358

1.6 Privacy statement
Read more about how and why we use your data here: https://ukdatahouse.com/privacy-policy-clients-enquiries

What our clients say about our
services:

"Great service and great data. Happy to spend the time with me to ensure the data I was purchasing was exactly what I needed and would benefit from. We have… More"

 Rated 5 out of 5 on November 9, 2017

What our clients say about our
services:

"Everyone I dealt with as been super efficient and ultra-professional, and more importantly, responsive! More"

 Rated 5 out of 5 on August 17, 2016

What our clients say about our
services:

"UK Datahouse deal with my requests both promptly and professionally providing a value for money service whilst always trying to help and fulfil my business needs. More"

 Rated 5 out of 5 on February 16, 2016

What our clients say about our
services:

"We needed a data provider that could deliver to our specifications and in a speedy manner. UK Datahouse did just that, and their swift responses and excellent service are just… More"

 Rated 5 out of 5 on May 10, 2016

What our clients say about our
services:

"G24 Ltd have used many data agencies over the past 10 years and have now finally found a Company that delivers exactly what they promise. Thank you UK Datahouse. More"

 Rated 5 out of 5 on November 16, 2016

What our clients say about our
services:

"On time, on budget and complete service with a smile. I hope to be doing business with UK Datahouse for years to come. More"

 Rated 5 out of 5 on September 14, 2016

What our clients say about our
services:

"I have used UK Datahouse for some years now and always had an excellent working relationship with them. I highly recommend UK Datahouse. More"

 Rated 5 out of 5 on September 19, 2017

What our clients say about our
services:

"Just received our first marketing list, quick delivery and competitively priced. More"

 Rated 5 out of 5 on August 23, 2017

What our clients say about our
services:

"I regularly use this company for data, a great 1 to 1 business relationship with my account manager, delivered to an accurate timescale and the data has always been of… More"

 Rated 5 out of 5 on June 13, 2017

What our clients say about our
services:

"UK Datahouse were very helpful and made sure everything was exact to requirements. The delivery of the data was very quick and it included all of the information that we… More"

 Rated 5 out of 5 on August 12, 2017

What our clients say about our
services:

"We are a small charity and recently bought data from UK Datahouse for a local fundraising campaign. Our account manager provided us with exemplary service, delivered the data as required… More"

 Rated 5 out of 5 on August 4, 2017

What our clients say about our
services:

"First time using UK Datahouse and I found them to be very helpful. Happy with initial response rate to first campaign. Give them a try. More"

 Rated 5 out of 5 on October 5, 2017

What our clients say about our
services:

"Best data supplier I have used. More"

 Rated 5 out of 5 on May 17, 2016

What our clients say about our
services:

"Highly Recommended! Great personalised service from initial enquiry to data delivery & follow up. More"

 Rated 5 out of 5 on July 13, 2016

What our clients say about our
services:

"I do not look elsewhere for our Data Supply, Strategy & Management. UK Datahouse have provided us with solutions for numerous campaigns. I have been in the data industry for… More"

 Rated 5 out of 5 on February 24, 2016

What our clients say about our
services:

"UK Datahouse has consistently provided us with a reliable quality source of data which has rapidly helped us expand and grow our company. Their friendly staff have great communication skills… More"

 Rated 5 out of 5 on July 12, 2016

What our clients say about our
services:

"UK Datahouse are a great agency to work with. Listened well to my requirements, matched my needs perfectly, kept deadlines and was always on hand to offer support and advice.… More"

 Rated 5 out of 5 on March 16, 2016

What our clients say about our
services:

"I have nothing but high regard for UK Datahouse, their no quibble support has been instrumental in my business success. The quality of the data and the accuracy they work… More"

 Rated 5 out of 5 on November 1, 2017

What our clients say about our
services:

"I would happily recommend UK Datahouse for data supply. The speed of turnaround was exceptional and the accuracy of data was better than other providers we have used, demonstrated by… More"

 Rated 5 out of 5 on August 9, 2016

What our clients say about our
services:

"We at Proficient Planning Ltd are a marketing consultancy. Working with UK Datahouse has pushed our business to a new level of success. I can't thank you enough for your… More"

 Rated 5 out of 5 on May 11, 2016

What our clients say about our
services:

"UK Datahouse have provided a very responsive, professional and cost effective service for data, email marketing and the Optick Go System for my business. As a business coach I have… More"

 Rated 5 out of 5 on September 6, 2016

What our clients say about our
services:

"Excellent and trustworthy, would highly recommend. More"

 Rated 5 out of 5 on June 18, 2015

What our clients say about our
services:

"If you want up to date data and a fast response try UK Datahouse. More"

 Rated 5 out of 5 on November 9, 2017

Next steps:

Get in touch with us today to find out more about what we can do to help your business grow.

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