Cookie and Privacy Policy

UK Datahouse (“We”, “Our”, “Us”)

INFORMATION ABOUT OUR USE OF COOKIES

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our website. By continuing to browse the website, you are agreeing to our use of cookies.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive. We use the following cookies:
• Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
• Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
• Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
• Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies. You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website.

Changes to our cookie policy

Any changes we may make to our cookie policy in the future will be posted on this page.

Contact

Questions and comments regarding this cookie policy are welcomed and should be sent to the following email address: hello@ukdatahouse.com

UK Datahouse (“We”) are committed to protecting and respecting your privacy.

This policy (together with our terms of use and any other documents referred to therein) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

For the purpose of the Data Protection Act 1998 (the Act), the data controller is UK Datahouse, 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ.

Information we may collect from you

We may collect and process the following data about you:

• Information that you provide by filling in forms on our site. This includes information provided at the time of registering to use our site, subscribing to our service, posting material or requesting further services. We may also ask you for information [when you enter a competition or promotion sponsored by Uk Datahouse, and] when you report a problem with our site.
• If you contact us, we may keep a record of that correspondence.
• We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
• Details of transactions you carry out through our site and of the fulfilment of your orders.
• Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.

IP addresses

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.

Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them see our cookie policy

Where we store your personal data

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy. [All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted [using SSL technology].] Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Uses made of the information

We use information held about you in the following ways:

• To ensure that content from our site is presented in the most effective manner for you and for your computer.
• To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
• To carry out our obligations arising from any contracts entered into between you and us.
• To allow you to participate in interactive features of our service, when you choose to do so.
• To notify you about changes to our service.

We may also use your data, or permit selected third parties to use your data, to provide you with information about goods and services which may be of interest to you and we or they may contact you about these by [post or telephone].

If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale to you.

If you are a new customer, and where we permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have consented to this.

If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please tick the relevant box situated on the form on which we collect your data.

We do not disclose information about identifiable individuals to our advertisers, but we may provide them with aggregate information about our users (for example, we may inform them that 500 men aged under 30 have clicked on their advertisement on any given day). We may also use such aggregate information to help advertisers reach the kind of audience they want to target (for example, women in SW1). We may make use of the personal data we have collected from you to enable us to comply with our advertisers’ wishes by displaying their advertisement to that target audience.

Disclosure of your information

We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.
We may disclose your personal information to third parties:
• In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
• If UK Datahouse or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
• If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use or terms and conditions of supply and other agreements; or to protect the rights, property, or safety of UK Datahouse, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Your rights

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us using our email hello@ukdatahouse.com
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Access to information

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

 

No Spam Policy

We will never send you unsolicited emails or pass your details to a third party. If you give us your email address, this will only be used to communicate with you regarding the subject you have contacted us about. In the unlikely event that you do receive a message from us that you consider spam, please contact us using at hello@ukdatahouse.com and we will investigate the matter.

Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.

Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to hello@ukdatahouse.com. UK Datahouse (“We”) are committed to protecting and respecting your privacy.
This policy (together with our terms of use and any other documents referred to therein) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

For the purpose of the Data Protection Act 1998 (the Act), the data controller is UK Datahouse.

What our clients say about our
services:

"UK Datahouse are a delight to deal with. They understand data, are thorough and always supportive. More"

 Rated 5 out of 5

What our clients say about our
services:

"We use UK DataHouse a few times a year to supply data for our clients. They are always quick to respond and extremely helpful in guiding us through the process.… More"

 Rated 5 out of 5

What our clients say about our
services:

"Excellent service. No pressure sales. Informative, helpful and a reliable email list provided. Thank you. More"

 Rated 5 out of 5

What our clients say about our
services:

"I've been using UK Datahouse for a few years now and can certainly praise the support we get. Our sales contact is very helpful, providing ideas on who to market… More"

 Rated 5 out of 5

What our clients say about our
services:

"The team at UK Datahouse have been amazing they respond the same day to both data counts and orders, other data agency's seem to take much longer. UK Datahouse also… More"

 Rated 5 out of 5

What our clients say about our
services:

"I see some criticism on here ref data quality. We have been regular clients of UKD for some years now. It would be unreasonable of me to think all data… More"

 Rated 5 out of 5

What our clients say about our
services:

"Very impressed with the level of service received from UK Datahouse. They've been extremely helpful in terms of advice on the best data sets available and are always quick to… More"

 Rated 5 out of 5

What our clients say about our
services:

"Great service and great data. Happy to spend the time with me to ensure the data I was purchasing was exactly what I needed and would benefit from. We have… More"

 Rated 5 out of 5

What our clients say about our
services:

"Everyone I dealt with as been super efficient and ultra-professional, and more importantly, responsive! More"

 Rated 5 out of 5

What our clients say about our
services:

"UK Datahouse deal with my requests both promptly and professionally providing a value for money service whilst always trying to help and fulfil my business needs. More"

 Rated 5 out of 5

What our clients say about our
services:

"We needed a data provider that could deliver to our specifications and in a speedy manner. UK Datahouse did just that, and their swift responses and excellent service are just… More"

 Rated 5 out of 5

What our clients say about our
services:

"G24 Ltd have used many data agencies over the past 10 years and have now finally found a Company that delivers exactly what they promise. Thank you UK Datahouse. More"

 Rated 5 out of 5

What our clients say about our
services:

"On time, on budget and complete service with a smile. I hope to be doing business with UK Datahouse for years to come. More"

 Rated 5 out of 5

What our clients say about our
services:

"I have used UK Datahouse for some years now and always had an excellent working relationship with them. I highly recommend UK Datahouse. More"

 Rated 5 out of 5

What our clients say about our
services:

"Just received our first marketing list, quick delivery and competitively priced. More"

 Rated 5 out of 5

What our clients say about our
services:

"I regularly use this company for data, a great 1 to 1 business relationship with my account manager, delivered to an accurate timescale and the data has always been of… More"

 Rated 5 out of 5

What our clients say about our
services:

"UK Datahouse were very helpful and made sure everything was exact to requirements. The delivery of the data was very quick and it included all of the information that we… More"

 Rated 5 out of 5

What our clients say about our
services:

"We are a small charity and recently bought data from UK Datahouse for a local fundraising campaign. Our account manager provided us with exemplary service, delivered the data as required… More"

 Rated 5 out of 5

What our clients say about our
services:

"First time using UK Datahouse and I found them to be very helpful. Happy with initial response rate to first campaign. Give them a try. More"

 Rated 5 out of 5

What our clients say about our
services:

"Best data supplier I have used. More"

 Rated 5 out of 5

What our clients say about our
services:

"Highly Recommended! Great personalised service from initial enquiry to data delivery & follow up. More"

 Rated 5 out of 5

What our clients say about our
services:

"I do not look elsewhere for our Data Supply, Strategy & Management. UK Datahouse have provided us with solutions for numerous campaigns. I have been in the data industry for… More"

 Rated 5 out of 5

What our clients say about our
services:

"UK Datahouse has consistently provided us with a reliable quality source of data which has rapidly helped us expand and grow our company. Their friendly staff have great communication skills… More"

 Rated 5 out of 5

What our clients say about our
services:

"UK Datahouse are a great agency to work with. Listened well to my requirements, matched my needs perfectly, kept deadlines and was always on hand to offer support and advice.… More"

 Rated 5 out of 5

What our clients say about our
services:

"I have nothing but high regard for UK Datahouse, their no quibble support has been instrumental in my business success. The quality of the data and the accuracy they work… More"

 Rated 5 out of 5

What our clients say about our
services:

"I would happily recommend UK Datahouse for data supply. The speed of turnaround was exceptional and the accuracy of data was better than other providers we have used, demonstrated by… More"

 Rated 5 out of 5

What our clients say about our
services:

"We at Proficient Planning Ltd are a marketing consultancy. Working with UK Datahouse has pushed our business to a new level of success. I can't thank you enough for your… More"

 Rated 5 out of 5

What our clients say about our
services:

"UK Datahouse have provided a very responsive, professional and cost effective service for data, email marketing and the Optick Go System for my business. As a business coach I have… More"

 Rated 5 out of 5

What our clients say about our
services:

"Excellent and trustworthy, would highly recommend. More"

 Rated 5 out of 5

What our clients say about our
services:

"If you want up to date data and a fast response try UK Datahouse. More"

 Rated 5 out of 5

Next steps:

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