Privacy Policy

Our privacy policy for clients and enquirers.
Updated: May 2018

Personal data

Under the EU’s General Data Protection Regulation (GDPR) personal data is defined as:

How we use your information

This privacy notice tells you how we, Birds Eye Marketing t/a UKDatahouse, will collect and use your personal data for

UK Datahouse (“We”, “Our”, “Us”)

INFORMATION ABOUT OUR USE OF COOKIES

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our website. By continuing to browse the website, you are agreeing to our use of cookies.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive. We use the following cookies:

Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.

Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies. You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website.

Changes to our cookie policy

Any changes we may make to our cookie policy in the future will be posted on this page.

Contact

Questions and comments regarding this cookie policy are welcomed and should be sent to the following email address: compliance@ukdatahouse.com

UK Datahouse (“We”) are committed to protecting and respecting your privacy.

This policy (together with our terms of use and any other documents referred to therein) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

The data controller is Birds Eye Marketing t/a UK Datahouse, International House, 142 Cromwell Road, London, SW7 4EF

Information we may collect from you

We may collect and process the following data about you:

Information that you provide by filling in forms on our site. This includes information provided at the time of registering to use our site, subscribing to our service, posting material or requesting further services. We may also ask you for information when you report a problem with our site.

If you contact us, we may keep a record of that correspondence.

We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.

Details of transactions you carry out through our site and of the fulfilment of your orders.

Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.

IP addresses

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.

Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them see our cookie policy

Why does Birds Eye Marketing t/a UKDatahouse need to collect and store personal data?

In order for us to provide you with marketing data or the other marketing services that we offer we need to collect personal data for correspondence purposes and detailed service provision. In any event, we are committed to ensuring that the information we collect and use is appropriate for this purpose, and does not constitute an invasion of your privacy.

Will Birds Eye Marketing t/a UKDatahouse share my personal data with anyone else?

We may pass your personal data on to third-party service providers contracted to Birds Eye Marketing t/a UKDatahouse in the course of dealing with you. Any third parties that we may share your data with are obliged to keep your details securely, and to use them only to fulfil any service to which we contract them. When they no longer need your data to fulfil this service, they will dispose of the details in line with Birds Eye Marketing t/a UKDatahouse’s procedures. If we wish to pass your sensitive personal data onto a third party we will only do so once we have obtained your consent, unless we are legally required to do otherwise.

How will Birds Eye Marketing t/a UKDatahouse use the personal data it collects about me?

Birds Eye Marketing t/a UKDatahouse will process (collect, store and use) the information you provide in a manner compatible with the EU’s General Data Protection Regulation (GDPR). We will endeavour to keep your information accurate and up to date, and not keep it for longer than is necessary. Birds Eye Marketing t/a UKDatahouse is required to retain information in accordance with the law, such as information needed for income tax and audit purposes. How long certain kinds of personal data should be kept may also be governed by specific business-sector requirements and agreed practices. Personal data may be held in addition to these periods depending on individual business needs.

Under what circumstances will Birds Eye Marketing t/a UKDatahouse contact me?

Our aim is not to be intrusive, and we undertake not to ask irrelevant or unnecessary questions. Moreover, the information you provide will be subject to rigorous measures and procedures to minimise the risk of unauthorised access or disclosure.

Can I find out the personal data that the organisation holds about me?

Birds Eye Marketing t/a UKDatahouse at your request, can confirm what information we hold about you and how it is processed. If Birds Eye Marketing t/a UKDatahouse does hold personal data about you, you can request the following information:

Identity and the contact details of the person or organisation that has determined how and why to process your data. In some cases, this will be a representative in the EU.

Contact details of the data protection officer, where applicable.

The purpose of the processing as well as the legal basis for processing.

If the processing is based on the legitimate interests of Birds Eye Marketing t/a UKDatahouse or a third party, information about those interests.

The categories of personal data collected, stored and processed.

Recipient(s) or categories of recipients that the data is/will be disclosed to.

If we intend to transfer the personal data to a third country or international organisation, information about how we ensure this is done securely. The EU has approved sending personal data to some countries because they meet a minimum standard of data protection. In other cases, we will ensure there are specific measures in place to secure your information.

How long the data will be stored.

Details of your rights to correct, erase, restrict or object to such processing.

Information about your right to withdraw consent at any time.

How to lodge a complaint with the supervisory authority.

Whether the provision of personal data is a statutory or contractual requirement, or a requirement necessary to enter into a contract, as well as whether you are obliged to provide the personal data and the possible consequences of failing to provide such data.

The source of personal data if it wasn’t collected directly from you.

Any details and information of automated decision making, such as profiling, and any meaningful information about the logic involved, as well as the significance and expected consequences of such processing.

What forms of ID will I need to provide in order to access this?

Birds Eye Marketing t/a UKDatahouse accepts the following forms of ID when information on your personal data is requested:

Passport, Driving Licence, birth certificate, utility bill (from the last 3 months)

Compliance Contact Details:

Contact Name: Compliance Department
Address line 1: UK Datahouse
Address line 2: International House
Address line 3: 142 Cromwell Road
Address line 4: London
Address line 5: SW7 4EF
Email: compliance@ukdatahouse.com
Telephone: 0845 303 8358

What our clients say about our
services:

"Great service and great data. Happy to spend the time with me to ensure the data I was purchasing was exactly what I needed and would benefit from. We have… More"

 Rated 5 out of 5 on November 9, 2017

What our clients say about our
services:

"Everyone I dealt with as been super efficient and ultra-professional, and more importantly, responsive! More"

 Rated 5 out of 5 on August 17, 2016

What our clients say about our
services:

"UK Datahouse deal with my requests both promptly and professionally providing a value for money service whilst always trying to help and fulfil my business needs. More"

 Rated 5 out of 5 on February 16, 2016

What our clients say about our
services:

"We needed a data provider that could deliver to our specifications and in a speedy manner. UK Datahouse did just that, and their swift responses and excellent service are just… More"

 Rated 5 out of 5 on May 10, 2016

What our clients say about our
services:

"G24 Ltd have used many data agencies over the past 10 years and have now finally found a Company that delivers exactly what they promise. Thank you UK Datahouse. More"

 Rated 5 out of 5 on November 16, 2016

What our clients say about our
services:

"On time, on budget and complete service with a smile. I hope to be doing business with UK Datahouse for years to come. More"

 Rated 5 out of 5 on September 14, 2016

What our clients say about our
services:

"I have used UK Datahouse for some years now and always had an excellent working relationship with them. I highly recommend UK Datahouse. More"

 Rated 5 out of 5 on September 19, 2017

What our clients say about our
services:

"Just received our first marketing list, quick delivery and competitively priced. More"

 Rated 5 out of 5 on August 23, 2017

What our clients say about our
services:

"I regularly use this company for data, a great 1 to 1 business relationship with my account manager, delivered to an accurate timescale and the data has always been of… More"

 Rated 5 out of 5 on June 13, 2017

What our clients say about our
services:

"UK Datahouse were very helpful and made sure everything was exact to requirements. The delivery of the data was very quick and it included all of the information that we… More"

 Rated 5 out of 5 on August 12, 2017

What our clients say about our
services:

"We are a small charity and recently bought data from UK Datahouse for a local fundraising campaign. Our account manager provided us with exemplary service, delivered the data as required… More"

 Rated 5 out of 5 on August 4, 2017

What our clients say about our
services:

"First time using UK Datahouse and I found them to be very helpful. Happy with initial response rate to first campaign. Give them a try. More"

 Rated 5 out of 5 on October 5, 2017

What our clients say about our
services:

"Best data supplier I have used. More"

 Rated 5 out of 5 on May 17, 2016

What our clients say about our
services:

"Highly Recommended! Great personalised service from initial enquiry to data delivery & follow up. More"

 Rated 5 out of 5 on July 13, 2016

What our clients say about our
services:

"I do not look elsewhere for our Data Supply, Strategy & Management. UK Datahouse have provided us with solutions for numerous campaigns. I have been in the data industry for… More"

 Rated 5 out of 5 on February 24, 2016

What our clients say about our
services:

"UK Datahouse has consistently provided us with a reliable quality source of data which has rapidly helped us expand and grow our company. Their friendly staff have great communication skills… More"

 Rated 5 out of 5 on July 12, 2016

What our clients say about our
services:

"UK Datahouse are a great agency to work with. Listened well to my requirements, matched my needs perfectly, kept deadlines and was always on hand to offer support and advice.… More"

 Rated 5 out of 5 on March 16, 2016

What our clients say about our
services:

"I have nothing but high regard for UK Datahouse, their no quibble support has been instrumental in my business success. The quality of the data and the accuracy they work… More"

 Rated 5 out of 5 on November 1, 2017

What our clients say about our
services:

"I would happily recommend UK Datahouse for data supply. The speed of turnaround was exceptional and the accuracy of data was better than other providers we have used, demonstrated by… More"

 Rated 5 out of 5 on August 9, 2016

What our clients say about our
services:

"We at Proficient Planning Ltd are a marketing consultancy. Working with UK Datahouse has pushed our business to a new level of success. I can't thank you enough for your… More"

 Rated 5 out of 5 on May 11, 2016

What our clients say about our
services:

"UK Datahouse have provided a very responsive, professional and cost effective service for data, email marketing and the Optick Go System for my business. As a business coach I have… More"

 Rated 5 out of 5 on September 6, 2016

What our clients say about our
services:

"Excellent and trustworthy, would highly recommend. More"

 Rated 5 out of 5 on June 18, 2015

What our clients say about our
services:

"If you want up to date data and a fast response try UK Datahouse. More"

 Rated 5 out of 5 on November 9, 2017

Next steps:

Get in touch with us today to find out more about what we can do to help your business grow.

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Your information will only be used for correspondence between you and us. See our Privacy Notice